Bob Neff Tours of Lancaster County PA - Trips, cruises, travel

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Responsibility- Bob Neff Tours, Inc. of Lancaster, PA, assumes no responsibility or liability in connection with the services of any train, vessel, carriage, aircraft, motor or other conveyance which may be used wholly or in part, in performance of their duties to participants of any tour described on this website, neither will they be responsible for any act, error, or omission, or for any injury, loss, accident, delay or irregularity which may be occasioned by reason or default of any company or person engaged in conveying the passenger; or for any hotel proprietor, or for any other person engaged in carrying out the itinerary listed on this website.

While no significant changes are anticipated in the published tours, the right is reserved to alter the schedule or substitute hotels where and when considered advisable for the comfort and welfare of the tour participants. Any additional expenses incurred due to changes required owing to sickness, weather, strikes, war, quarantine, or other causes shall be the responsibility of the individual tour participant.

Motorcoach Tour Cancellation Policy - All cancellations are subject to a $5.00 per person cancellation fee plus any deposits that were made for you and are non-refundable. For cancellations received in our office 30 days up to the day before departure, a charge of $15.00 per person, per travel day, PLUS any expenses that cannot be recovered, will be made unless a substitute(s) can be found. All ticket prices are non-refundable.

For all cancellations, if a substitute is found, a full refund will be made, with the exception of the $5.00 per person cancellation fee. No Refunds will be given to persons who fail to show up for the tour the day of departure.

Air/Cruise tour cancellation policy: Bob Neff Tours Cancellation policy is regulated by the Airlines, Cruise Companies, and Travel Agents with whom we have made travel arrangements, and we are bound to their cancellation policies. These conditions and penalties are set forth in the Daily Itinerary for each individual tour. All cancellations must be confirmed in written form. Cancellation Insurance is available through Travel Guard International to cover these losses (www.travelguard.com).

With Travel Guard, cancellation fees begin as early as 90 days prior to departure and increase up to the full amount of your trip, depending on the date of your cancellation. We highly recommend purchasing coverage, either through Travel Guard or another insurance source of your choosing. Please notice that you must purchase Travel Guard’s plan within 15 days of making your first trip payment in order to receive a pre-existing medical condition exclusion waiver and trip cost default protection (protects against the financial default of airlines/cruise lines, etc.). Other benefits, conditions and restrictions apply, so please read the brochure thoroughly.

Any questions should be directed to, and policies purchased directly from, Travel Guard International (800) 549-9037), 1145 Clark Street, Stevens point, WI 54481. Before mailing to the insurance company, please be sure to:
                Include the $6.00 service fee as indicated on the Rate
                Calculation Sheet.
               Mail to the insurance company ^- NOT Bob Neff Tours
OR you can also click on the Travel Guard link below and purchase insurance coverage online at:


Motorcoach Tour Transfer Policy - There will not be any service charge for the transfer of monies from one tour to another if done 30 days or more prior to the tour departure date, unless there are non-refundable deposits made for this tour on your behalf.

If transfer of monies from one tour to another tour is made within 30 days prior to the tour's departure, the result will be a $5.00 per person service charge, PLUS any monies that were prepaid on your behalf that cannot be recovered.

Objectionable Conduct - Bob Neff Tours, Inc. reserves the right to reject or terminate the participation of any tour member whose conduct is considered to be objectionable to the other members of the tour.

Bob Neff Tours
1525 Oregon Pike, Suite 2201
Lancaster, PA 17601
(800) 848-1492 or (717) 397-0000
Fax: (717) 399-9944
Email: BNT@bobnefftours.com

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